We’re here to help
A little support.
Questions about Naka, feedback on the app, or help with your information? Reach the people building it.
Email Naka support
Tell us what you need help with and, for a bug, your app version and phone model. Please leave child records, photos, passwords and sign-in codes out of your first email.
Privacy & account help
You can contact us without reinstalling the app. We’ll verify the relevant account before taking action on a private record.
Good to know.
Where can I download the app?
Naka is in development. No public App Store or Google Play download is available yet. Android is first; iPhone is planned. Check availability.
Can I use this site for care logging?
This is Naka’s public website. It doesn’t sign you in to a family account or collect care entries.
How do I report a security issue?
Email [email protected] with “Security report” in the subject. Describe the issue without including family data or credentials. We can arrange a suitable channel if more detail is needed.
Can support answer a medical question?
We can help with Naka. For medical advice, contact your clinician. For an emergency, contact local emergency services.